Contact information
Last updated: 15 May 2026
EasyBasket is operated by KHWAHISH GENERAL TRADING L.L.C., a company licensed in Dubai, United Arab Emirates.
Customer Support
For questions about orders, delivery, returns, refunds, products, payments, or general support, please contact us:
Email: support@easybasket.ae
Mobile / WhatsApp: +971 55 792 4813
For the fastest support, please include your order number, full name, mobile number, and a clear description of the issue.
Order and Delivery Support
You may contact us if you need help with:
- Order confirmation
- Delivery updates
- Address clarification
- Missing items
- Incorrect items
- Damaged, defective, expired, or spoiled items
- Return requests
- Refund requests
- Payment-related questions
- Product questions
If your issue relates to a delivered order, please contact us within 24 hours of delivery where possible, especially for missing, incorrect, damaged, defective, expired, or spoiled items.
Business Information
EasyBasket is operated by:
KHWAHISH GENERAL TRADING L.L.C.
Licence No.: 644277
VAT TRN: 100020773600003
Registered Address: AL SHORAFFA BUILDING, AL FAHIDI STREET, BUR DUBAI, DUBAI, 50350, Dubai, United Arab Emirates
Email: support@easybasket.ae
Mobile / WhatsApp: +971 55 792 4813
The licence and VAT details match the uploaded Dubai commercial licence and VAT registration certificate.
Physical Visits and Returns
EasyBasket currently operates as an online store.
We do not currently accept customer walk-ins, order pickups, customer drop-offs, or in-person returns at our registered address.
For approved returns, EasyBasket will arrange the return pickup according to our Returns and Refund Policy.
Legal and Business Correspondence
For legal, business, privacy, or official correspondence, please contact us at:
Email: support@easybasket.ae
You may also write to us at our registered address listed above.